Investors Capital Advisory Services (ICAS) and its affiliates are dedicated to ensuring that we respond reasonably, promptly and effectively to events in order to meet our clients’ needs in times of emergency.

The primary goal of Investors Capital Advisory Services' Business Continuity Plan is to ensure that critical business practices can continue immediately following the declaration of a disaster. The plan defines critical functions, staff assignments, resource requirements, vital records, and alternative work site locations related to restoring business operations with minimal impact. To facilitate the achievement of this goal, ICAS continuously maintains the alternative work sites as well as a backup data center.

The alternative sites are equipped to support the business processes that have been categorized as activities that are mission critical to our core business and/or are required to meet our regulatory obligations. Once we identify a business process as mission critical, we document the applications, and information and the tools needed to perform the activity. This detail is stored at the Business Continuity Plan recorded at the business unit level.

To ensure confidence in our Business Continuity Plan, we regularly review, test, and as needed, update our plans to maintain optimal reliability and effectiveness.
The ICAS technology team tests all of the hardware and software at the Disaster Recovery site periodically throughout the year.

If your usual access to your investment portfolio is impacted by a significant business disruption, we will advise you of the appropriate ICAS contacts through expedite means at www.icadvisory.com.

If you have any questions, please feel free to contact us at 800-949-1422.